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Dear Valued Customer,

As we approach the 2023 Winter Holiday Season, we want to express our gratitude for a successful, prosperous, and safe year. We appreciate your business over the past year. We look forward to expanding our partnership in 2024 to continue meeting your Fine Jewelry and Marketing needs.

To ensure a successful and prosperous Holiday Season, your Sales Representative and the ASHI Customer Service Team will be available to assist you until Saturday, December 23, 2023. If you have any questions or would like to place an order, please contact your Sales Representative. For additional assistance, feel free to reach out to our ASHI Customer Service Team via email at orders@ashidiamonds.com, by calling us at 800.622.ASHI, or by visiting our user-friendly ASHI B2B Website at www.ashidiamonds.com.

Get ready for this busy season by reviewing your inventory and Restocking your Best Sellers. Due to high demand and potential shipping carrier delays, we strongly advise placing your holiday orders as soon as possible to ensure timely delivery.

The ASHI B2B website is an excellent resource for placing orders, accessing detailed information on our styles, best sellers, and related designs, along with our latest catalogs and marketing programs. Gain full access to your orders and accounting information through this user-friendly platform, which features an updated interface, improved navigation, enhanced product search, filter options, style measurements, virtual try-on, 360-degree product views, a marketing section with social media content, in-stock availability information, and special order & custom quotation functionality.

The Retailer Storefront & User Management Module is a powerful tool in the ASHI B2B Website, facilitating easy access and streamlined collaboration for your Sales Associates. This feature enables you to grant your Sales Associates access to the ASHI B2B Website at Retail Price. This capability empowers your Sales Associates to confidently interact with consumers, offering real-time information and pricing for an enhanced customer experience.

To help you plan your year-end business operations, we'd like to share ASHI's 2023 Winter Holiday Schedule for Customer Service, Manufacturing, and Product Shipment.

Please note the following:

Dates 2023 Winter Holiday Schedule 12/02/2023 Saturday - Office is Open - Regular Shipping for Monday Delivery 12/04/2023 Monday - Deadline for Special Orders for Christmas Delivery ~ Please Call to Confirm, depending on the Particular Style, we may still be able to deliver for Christmas after the deadline date 12/08/2023 Friday - Full Operation - Regular Shipping for Saturday Delivery 12/09/2023 Saturday - Office is Open - Regular Shipping for Monday Delivery 12/15/2023 Friday - Full Operation - Regular Shipping for Saturday Delivery 12/16/2023 Saturday - Office is Open - Regular Shipping for Monday Delivery 12/22/2023 Friday - Full Operation - Regular Shipping for Saturday Delivery (Please be aware of FedEx shipping delays at this time) 12/23/2023 Saturday - Office is Partially Open - Some Shipping for Tuesday Delivery (Please be aware of FedEx shipping delays at this time) 12/25/2023 All Operations Closed - Christmas Day Observed 12/25/2023 to 01/02/2024 - Most Operations Closed for Winter Holiday 01/03/2024 Wednesday - Office Reopens - Resume Full Operations - All Areas